Shipping policy

At Zaisha, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for complete details.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Coverage

We currently offer shipping across the United Arab Emirates. For international shipping inquiries, please contact our support team.

Delivery Time

  • Standard Delivery: 2–4 business days
  • Delivery timelines may vary depending on your location and external factors such as weather or courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location.
  • We may offer free shipping on selected promotions or minimum order values.

Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with a tracking number to monitor your delivery status.

Failed Deliveries

If a delivery attempt fails due to incorrect address or unavailability, our courier partner will reattempt delivery. Additional charges may apply for repeated failed attempts.

Delays

While we strive to deliver on time, Zaisha is not responsible for delays caused by courier services, customs clearance (if applicable), or unforeseen circumstances.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will investigate and arrange a replacement or solution as quickly as possible.

Contact Us

For any shipping-related questions or concerns, please reach out to our support team: